Thursday, April 20, 2006

Cingular: Lowering the bar!


I have not posted today partly because I just spent the last hour on the phone with 4 different people from Cingular Wireless. I call originally to try and report my daughter's phone stolen/lost. I was told right away that my account had been cancelled and informed that an early termination fee had been applied to my account. The only problem is I did not terminate my service, they did. Now, granted I am not trying to stiff them out of the bill I owe and lonf story short it was a mistake that the bill did not get paid to begin with. But for them to terminate my account without any notice and then charge me for the pleasure is equal to kicking me in the b@lls, then asking me to thank them for it. For the record I was willing to be stand up guy and pay the bill as long as they would wave that BS fee that should never have been there in the first place, but after two associates and 1 supervisor they were unwilling to wave the fee unless I turned my service back on and bought a new phone. So I will just deal with it another way I guess. But a big shout out to all of you Cingular customers out there... Don't drop the soap!

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